Digital Vehicle Inspection · DVI

    Digital vehicle inspection with QR, AI and a live customer tracker

    Replace the paper intake sheet with a full DVI flow: windshield QR service tag, mobile check-in with mileage/fuel/body-damage photos, and a live portal where the customer sees the status of their vehicle in real time. Built for shops that want Xtime Inspect / AutoVitals power without the enterprise price tag.

    47% of a shop's inbound calls are 'is my car ready yet?'

    Independent shops and small franchise groups still run intake on paper, outsourced checklists and a phone that rings 40 times a day for status updates. Every call burns 3 minutes of the service manager and generates zero revenue. Meanwhile, customers don't trust repairs they can't see.

    Digital vehicle inspection (DVI) fixes all three at once: (1) intake is captured on tablet/phone with photos that stand as legal evidence, (2) every vehicle carries a windshield QR service tag the customer scans from their own phone, and (3) a live portal shows which bay their car is in, which advisor owns it, and when it will be ready — no app, no login, no phone call.

    Why serious shops adopt DVI

    The same standard Xtime Inspect, AutoVitals and Tekmetric TVP push — tuned for real-world shops.

    Dynamic windshield QR service tag

    Print the tag on ticket confirmation. The QR points at that vehicle's unique tracker — no apps, no credentials.

    Mobile intake with security PIN

    Advisor scans the QR, enters the shop PIN and records mileage, fuel and body damage with photos in under 60 seconds. Legal evidence against comeback claims.

    Configurable multi-point inspection

    Bring your own 30/60/120-point checklist (or use the OEM standard). Every point accepts photo, short video and notes.

    Live customer portal

    Customer scans and sees a timeline: Received → Diagnosis → Repair → QC → Ready. No calls, no ambiguity.

    Video MPI and digital approval

    Tech shoots a short video of the finding. Customer approves the additional work from WhatsApp with a single tap.

    Bay-capacity aware scheduling

    The appointment calendar honors physical bay capacity. Every intake auto-assigns a bay and a tech.

    From paper to DVI in 4 weeks

    Piloted in one shop without pausing operations.

    1. Map bays, techs and checklist

    We onboard your bays, technicians and the inspection checklist you already run (or the OEM standard). No history migration required.

    2. Wire up the windshield tag printer

    Any thermal or laser printer works. The tag carries customer data, VIN, RO number and a unique QR.

    3. Intake tablet for advisors

    The service advisor scans the QR, enters the PIN and completes intake in <60s: mileage, fuel, body damage with photo, reported symptom.

    4. WhatsApp handoff to the customer

    System pushes the portal link to the customer over WhatsApp. Every status change (received, diagnosis, repair, QC, ready) auto-notifies them.

    Why this DVI beats US-only tools outside the US

    Xtime Inspect and AutoVitals are built for the US market. This is built for the shops we serve.

    • Customer sees the tracker with no app and no login — just the WhatsApp link. Nobody installs the shop's app in LatAm or SMB US.
    • Mobile intake runs offline and syncs on reconnect — critical in shops with spotty WiFi.
    • Security PIN protects the admin mode — customers can't tamper with mileage or fuel from their phone.
    • Video MPI ships over WhatsApp, not email — 90% of customers open it within 5 minutes.
    • Wired to our AutoParts AI Agent: any additional work triggers a VIN-decoded parts quote, not a manual lookup.

    Digitize your shop's intake this week

    30-minute demo: we walk the QR + mobile intake + customer portal flow using data from your own shop.

    Frequently Asked Questions

    Everything you need to know before getting started.