Head-to-head comparison

    Reynolds and Reynolds vs EITS: an open, modern DMS for LatAm

    Reynolds is known for its robust DMS but also for its closed data policy and high integration cost. EITS is the open, AI-first alternative with WhatsApp and bilingual support designed for LatAm dealerships.

    TL;DR — 3 reasons to consider EITS over Reynolds

    Open and portable data

    Reynolds historically charges for third-party data exposure. In EITS your data is yours: open APIs, free export and no integration fees.

    Conversational AI + WhatsApp included

    Reynolds sells modules separately (ERA-IGNITE, FOCUS). EITS includes AI chat, WhatsApp and KYC natively without extra SKUs.

    Pilots in weeks, not years

    Migrating to Reynolds takes 6-12+ months. EITS launches a productive pilot in 2-6 weeks.

    Key capabilities: Reynolds and Reynolds vs EITS

    Comparison based on public information from reyrey.com and EITS's stack for LatAm dealerships.

    Capability✦ EITSReynolds and Reynolds
    Primary marketLatAm + Hispanic USUS + Canada
    Native languageSpanish + EnglishEnglish only
    Primary communication channelWhatsApp Business APIEmail + SMS + portal
    Data policyOpen API, free exportClosed, fees to 3rd parties
    KYC anti-fraud before test drive Yes No
    Coverage: Sales + Service + Parts Yes Yes
    AI-assisted F&I YesSeparate module (FOCUS)
    6-character VIN/VDS decoding Yes No
    Conversational AI agentsAI-first nativeLimited / add-on
    LatAm bank integrationsBAC, Banpro, Davivienda, BBVA No
    Time to implementation2-6 weeks6-12 months
    Commercial modelAccessible pilotsEnterprise contracts + integration fees
    LatAm supportLocal team, local hoursUS tier in English

    5 unique EITS differentiators vs Reynolds

    What a closed US-centric DMS cannot give you in LatAm.

    Open data without penalties

    Your data lives on an open cloud architecture with documented APIs. No fees for third-party access.

    No multi-year enterprise contracts

    Start with a measurable pilot in weeks. Scale only if the KPIs justify it.

    Native WhatsApp + KYC for LatAm

    Communication and identity verification built for LatAm's regulatory and cultural context.

    Spanish support in local hours

    Team in LatAm, no tickets lost in US timezone.

    Transparent TCO, no surprises

    Clear per-dealership and per-user fees. No hidden fees for integrations, modules or data exposure.

    Consider EITS over Reynolds if...

    These are the scenarios where our offer fits best.

    • Your dealership operates in LatAm and Reynolds is too big or expensive
    • You want open data and freedom to integrate third parties
    • You're frustrated paying Reynolds fees so your partners can access your own data
    • Your team needs Spanish support in local hours
    • You want to validate AI + WhatsApp in weeks, not years
    • Your current DMS doesn't integrate with local banks and lenders

    Stick with Reynolds if...

    We're honest: we're not for everyone.

    • You operate in the US with very large enterprise groups and already have a signed contract
    • You need specific integrations only available in Reynolds
    • Your operation doesn't require WhatsApp or Spanish support
    • You completed a migration to Reynolds less than 2 years ago

    Ready for a real alternative to Reynolds and Reynolds?

    30-min guided demo with KPIs defined from day one. No contract, no commitment.

    Frequently Asked Questions

    Everything you need to know before getting started.