CDK Global dominates the US DMS market, but its enterprise model, OEM dependencies and legacy architecture make it slow and expensive for LatAm dealers. EITS is the AI-first alternative with WhatsApp, KYC and pilots live in weeks.
CDK demands long contracts and 6-12 month migrations. EITS launches accessible 2-6 week pilots with clear KPIs.
What CDK charges as premium modules (chatbots, messaging, analytics) is built-in and native in EITS.
CDK offers limited support outside the US. EITS operates with a LatAm team in local hours and native Spanish.
Comparison based on public information from cdkglobal.com and EITS's stack for LatAm dealerships.
| Capability | ✦ EITS | CDK Global |
|---|---|---|
| Primary market | LatAm + Hispanic US | US + Canada enterprise |
| Native language | Spanish + English | English only |
| Primary communication channel | WhatsApp Business API | Email + SMS + portal |
| Architecture | AI-first cloud-native | Legacy + integrated modules |
| KYC anti-fraud before test drive | Yes | No |
| Coverage: Sales + Service + Parts | Yes | Yes |
| 6-character VIN/VDS decoding | Yes | No |
| Conversational AI agents (LLM) | AI-first native | AI bolt-on / add-on |
| LatAm bank integrations | BAC, Banpro, Davivienda, BBVA | No |
| Time to implementation | 2-6 weeks | 6-12 months + migration |
| Commercial model | Accessible pilots, no enterprise lock-in | 3-5 year contracts, lock-in |
| Total cost of ownership (TCO) | Transparent subscription | High + per-module fees |
| LatAm support response time | Local hours in Spanish | US tier-1 in English |
What a US-centric legacy DMS cannot offer you in LatAm.
EITS is built on LLMs, agents and n8n from the ground up. CDK adds AI as a layer on top of legacy infrastructure.
Short contracts, exportable data and modular architecture. Start with a pilot and scale only if it works.
LatAm's #1 channel built in, not as an extra marketing module.
Identity verification and regulatory compliance adapted to Mexico, Colombia, Argentina, Chile and Peru.
No hidden per-module fees. You know from day 1 what you'll pay per dealership and per user.
These are the scenarios where our offer fits best.
We're honest: we're not for everyone.
30-min guided demo with KPIs defined from day one. No contract, no commitment.
Everything you need to know before getting started.