Head-to-head comparison

    CDK Global vs EITS: an agile AI-first DMS for LatAm

    CDK Global dominates the US DMS market, but its enterprise model, OEM dependencies and legacy architecture make it slow and expensive for LatAm dealers. EITS is the AI-first alternative with WhatsApp, KYC and pilots live in weeks.

    TL;DR — 3 reasons to consider EITS over CDK Global

    No 3-5 year enterprise contracts

    CDK demands long contracts and 6-12 month migrations. EITS launches accessible 2-6 week pilots with clear KPIs.

    WhatsApp + AI built in, not paid add-ons

    What CDK charges as premium modules (chatbots, messaging, analytics) is built-in and native in EITS.

    Spanish support in your timezone

    CDK offers limited support outside the US. EITS operates with a LatAm team in local hours and native Spanish.

    Key capabilities: CDK Global vs EITS

    Comparison based on public information from cdkglobal.com and EITS's stack for LatAm dealerships.

    Capability✦ EITSCDK Global
    Primary marketLatAm + Hispanic USUS + Canada enterprise
    Native languageSpanish + EnglishEnglish only
    Primary communication channelWhatsApp Business APIEmail + SMS + portal
    ArchitectureAI-first cloud-nativeLegacy + integrated modules
    KYC anti-fraud before test drive Yes No
    Coverage: Sales + Service + Parts Yes Yes
    6-character VIN/VDS decoding Yes No
    Conversational AI agents (LLM)AI-first nativeAI bolt-on / add-on
    LatAm bank integrationsBAC, Banpro, Davivienda, BBVA No
    Time to implementation2-6 weeks6-12 months + migration
    Commercial modelAccessible pilots, no enterprise lock-in3-5 year contracts, lock-in
    Total cost of ownership (TCO)Transparent subscriptionHigh + per-module fees
    LatAm support response timeLocal hours in SpanishUS tier-1 in English

    5 unique EITS differentiators vs CDK

    What a US-centric legacy DMS cannot offer you in LatAm.

    AI-first, not legacy DMS with AI bolted on

    EITS is built on LLMs, agents and n8n from the ground up. CDK adds AI as a layer on top of legacy infrastructure.

    No enterprise lock-in

    Short contracts, exportable data and modular architecture. Start with a pilot and scale only if it works.

    Native WhatsApp Business

    LatAm's #1 channel built in, not as an extra marketing module.

    Local LatAm KYC + compliance

    Identity verification and regulatory compliance adapted to Mexico, Colombia, Argentina, Chile and Peru.

    Transparent and predictable TCO

    No hidden per-module fees. You know from day 1 what you'll pay per dealership and per user.

    Consider EITS over CDK Global if...

    These are the scenarios where our offer fits best.

    • Your dealership operates in LatAm and CDK is too big, expensive or slow
    • You're paying for CDK modules you barely use (messaging, marketing, analytics)
    • Your team needs Spanish support in local hours
    • You want to validate AI + WhatsApp in a pilot before committing 3 years
    • Your current DMS doesn't integrate with local banks and lenders
    • You're tired of support tickets that take days to resolve

    Stick with CDK Global if...

    We're honest: we're not for everyone.

    • You operate in the US with very large automotive groups that already have OEM contracts
    • You need specific integrations only CDK provides for your OEM
    • Your operation does not require WhatsApp or Spanish support
    • You migrated less than 2 years ago and don't want to touch anything

    Ready to see a real alternative to CDK Global?

    30-min guided demo with KPIs defined from day one. No contract, no commitment.

    Frequently Asked Questions

    Everything you need to know before getting started.